14 rules · Read once · Internalize forever
Pick a task and go. Don't wait for anything. If you need additional instructions, email us.
Work on one task at a time. When you finish, select the next.
You can pick any open task. They're not sequential. Pick what fits your skills today.
Most work is individual. Teams only assembled when there's a clear need — never bigger than three.
Use the tools you prefer. We don't dictate stack.
We care far more about quality than turnaround time. Don't ship junk to hit a date. If it's not good, don't submit it.
Jot down every step you took to get to the solution. Future you (and your reviewer) will thank you.
Visuals beat text. PowerPoints beat Word docs. How can you make your point with the fewest words?
Programmers and app developers — launch what you built and screen-record yourself walking through the UX.
Some companies have intentionally vague descriptions. Use your imagination. The more ideas and suggestions, the better.
Plenty of experts to help. Just ask. Your concierge connects you to whoever you need.
Meetings create headwinds. Email is the fastest path. Use it relentlessly.
Concierges are helpful but you don't need to wait. Google. Find examples. Reverse-engineer. Roll up your sleeves.
If a task requires extensive tutorials to complete, don't pick it. Pick tasks you can actually finish.